SOVASH — Subscription & Pre-Order Cancellation Policy

Some items in our store may be offered as a subscription or a pre-order. This policy explains how to change or cancel these purchases.

1) Subscriptions

Renewals & Billing

• When you purchase a subscription, you receive repeat deliveries based on the duration and frequency you select.
• Your payment details are stored securely and you are charged for each delivery, unless you choose to pay in advance.
• Some subscriptions auto-renew at the end of their term. If you do not want to renew, you can cancel at any time.

Manage or Cancel

• You can cancel or change your subscription at any time.
• Your order confirmation emails contain links to manage your subscription.
• Cancellations apply to future renewals; shipments already processed or shipped cannot be canceled.

Returns & Refunds

See our Return & Refund Policy for details on eligibility, timelines, and refunds for subscription items.

2) Pre-Orders

Payment Timing

• A pre-order lets you buy an out-of-stock or soon-to-be-available product.
• At checkout we may collect no payment or a partial deposit, store your payment method, and then charge the remaining or full amount when the item is ready to ship.

Cancel or Change

• You may cancel a partially paid pre-order that has not yet been fulfilled.
• Once a pre-order has been fulfilled, it cannot be canceled, but you can request a full or partial refund per our Return & Refund Policy.

Contact

Questions or changes? Email info@sovash.com.